![]() If you no longer have access to your old device, you will need to click "Can't Log In" on the login screen. If you are an existing user of the app simply tap the Authenticator option from the side menu and click Enable.ĭon't have access to the previous device? If you are a new app user but previously used the Authenticator app, you can approve the login using your old authenticator application. Still have access to the previous device?
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